Dear Apple,  

I paid big money for my Macbook Pro Retina with “free upgrade” for Mountain Lion. I filled out the form about 36 hours ago, but still no MountainLion upgrade code and not even an email response of any kind.  

It appears I’m not alone. The Mountain Lion Up-to-Date program was not ready for prime-time. People paying the $20 can download away, but not those who paid big for the new models.   But why no word from Apple? 

LA Times article:  http://sswi.me/SWOMYA

(Source: sswi.me)